Trust

How we act for you

We never take a MileagePlus password or a 2FA code. We never log into the airline as you. We watch. We work the airline as your agent.

To file a drop we need a confirmation and a last name. That is what the airline's change path asks for. Not your password.
You sign "Fareward is my agent." We say we are Fareward, acting for you. We never say we are you.
No MileagePlus. No 2FA. We will not ask for your airline login, a one-time code, or to proxy your phone.
We take a forward you send to trips@fareward.com. We never connect your Gmail or read your inbox.
The save is usually airline credit. Leftover value is a future flight credit, not a card refund. We take 20% only after a real save.
We work the airline as your agent. Fail is $0. Sometimes the airline says yes and issues the credit. Sometimes they don't. We never say we are you.